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Lily Street Patterns

Frequently Asked Questions

  • How can I download my digitized longarm quilting patterns? After your purchase is successfully completed, all of the digitized longarm quilting patterns in your order will be presented with a Download button. For each digitized longarm quilting pattern, click its Download button then follow any instructions that may be presented to you by your browser.
  • How many times can I download each digitized longarm quilting pattern? Each digitized longarm quilting pattern can be downloaded a maximum of 3 times within 24 hours of your purchase.
  • What is the file format of my digitized longarm quilting patterns? Each downloaded zip file contains Statler Stitcher files (.qli and/or .csq). For other formats, please contact Marci: Marci@LilyStreetQuilts.com or 408-776-3452.
  • How safe is my personal information? Every order is placed anonymously. Lily Street Quilts does not access any of your personal information. That's why we use Stripe for all financial transactions--it's their business to keep your sensitive personal and financial information secure.
  • What is your refund policy? All sales are final. If you have a problem with a download or a digitized longarm quilting pattern, please contact me so that we can determine a solution: Marci@LilyStreetQuilts.com or 408-776-3452.
  • Can I share or resell your digitized longarm quilting patterns?With all rights reserved, the digitized longarm quilting patterns, this website and its content are the copyright of Lily Street Quilts. Any redistribution or reproduction of part or all of the digitized longarm quilting patterns and/or website content in any form is prohibited without explicit, written permission. You may not distribute or commercially exploit the digitized longarm quilting patterns, images, website content or design.